Well that was surprisingly not so difficult. REA was on leave and had no auto reply but when I called the agency they were very attentive, escalated to another PM who called me then got in touch with the owners and scheduled in a maintenance request all within 2 hours. Pumber called at lunch, they’ll come in on Monday. I guess it’s a good thing the next two days are gonna be hot so I won’t really need the hot water anyway!
Relieved it didn’t involve a whole lot of back and forth and procrastinating from the REA/dodgy edit.
Well that was surprisingly not so difficult. REA was on leave and had no auto reply but when I called the agency they were very attentive, escalated to another PM who called me then got in touch with the owners and scheduled in a maintenance request all within 2 hours. Pumber called at lunch, they’ll come in on Monday. I guess it’s a good thing the next two days are gonna be hot so I won’t really need the hot water anyway!
Relieved it didn’t involve a whole lot of back and forth and procrastinating from the REA/dodgy edit.
From experience… very wise on their part. Water can ruin everyone’s day.
Especially hot water… and especially when the tenant isn’t paying for any of it