One of our core developers who primarily works on device support has had their Amazon account locked after purchasing a Pixel 8 with Amazon gift cards. Can an Amazon employee please contact us and help escalate their case? Amazon support isn’t helping and it’s time sensitive.
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Can you also post this on https://reddit.com/r/amazon? There is a larger community there, likely with Amazon employees lurking.
Has he tried emailing jeff@amazon.com? Issues sent to that address can sometimes get escalated.