Forced arbitration means any legal disputes you may have with Discord must be resolved through a single third party mediator, who 99% of the time is chosen by, and will rule in favor of, the corporation/Discord. This effectively removes all your legal rights as a consumer, because arbitration decisions are legally binding and non-appealable.
The new ToS goes into effect April 15th, 2024.
YOU CAN OPT OUT OF ARBITRATION. You must email arbitration-opt-out@discord.com BEFORE MAY 15TH (30 days after ToS effective date) with your username stating that you wish to opt out of the arbitration clause. Once May 15th passes you are bound to arbitration with Discord forever.
Opt-out before it’s too late.
I’m pretty sure you just need to send them an email containing your discord username and registered email, as well as “I would like to opt-out of the arbitration clause in your terms of service.” That’s what I have done.
I have additionally emailed their help desk asking about what further details they may want from an opt-out request, we’ll see if they respond. It is, of course, intentionally very vague.
Can you update us with their response (if any). I’m very curious how this plays out. Part of me wants to opt-out but I’m nervous of any repercussions that may result from me not falling in line. My discord account is very precious, as I have loads of history I don’t want to lose and I can very easily see Discord cutting ties with me just for opting out of their legal agenda.