I upgraded to Proton Unlimited today and I’ve set Proton Drive to back up my whole camera gallery, a few hundreds of GBs, so it will take a while. But I noticed that it skips large videos, e.g. it skipped a 9.8GB video file. Is this intended behavior? I can’t find documentation of it anywhere and it seems to happen silently. I easily could have missed it, assumed that it backed up everything down to a certain date, and deleted the only copy of the videos.

  • naeap@sopuli.xyzEnglish
    1·
    8 months ago

    It probably needs some space to compress/archive the files to transmit and not just send them as they are. At least that could be an explanation why local device storage is needed - and it seems you’re running petty low on that

        • NeatNit@discuss.tchncs.deOPEnglish
          21·
          8 months ago

          99% full was when Proton Drive was using all the storage it could before it gave up. Half the reason I want to use Proton Drive is to free up storage space on my phone.

          Edit: and factually it works if I just tell it to retry (until the next time it runs out of space) so any excuse you make for it is nonsense. I hope Proton support/devs would take this more seriously than that.

          • alex_herrero@lemmy.worldMEnglish
            2·
            8 months ago

            Please be respectful of other user’s comments, even if they don’t share your perspective. We don’t allow that kind of vocabulary around here.

            Thanks!

            • NeatNit@discuss.tchncs.deOPEnglish
              1·
              8 months ago

              Fair enough, I changed the offensive word. You should probably take a look at how BearOfaTime basically implied I’m an idiot.

      • naeap@sopuli.xyzEnglish
        2·
        8 months ago

        Maybe it does some parallelization?
        But yeah, that should be enough storage

        • NeatNit@discuss.tchncs.deOPEnglish
          2·
          8 months ago

          Thanks. Maybe it does, but as you say that still doesn’t explain it and it should still have ample space. Most of the files are photos or very short videos, and it’s definitely uploading them in order. It wouldn’t parallelize more than, say, 5 at a time. As my OP says it completely skips the biggest videos, so it has a cutoff of (I’m estimating) 5GB or so? So at worst it’s going to deal with two 5GB videos and 3 relatively tiny photos/videos simultaneously. 55GB is plenty for this scenario.

          Also, this doesn’t mean much but it doesn’t feel like it’s parallelized. I think it’s just doing them sequentially. Just my hunch though, nothing conclusive.