Discord👏Is👏Not👏A👏Replacement👏For👏 Websites

  • Untitled4774@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    35
    ·
    8 months ago

    And it’s a million times better for people trying to troubleshoot.

    1 forum post can solve many problems, rather than having to have each person ask in a support chat that’s not searchable.

    • IronKrill@lemmy.ca
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      3
      ·
      edit-2
      8 months ago

      Technically Discord is trying to solve this with their threads feature, but I’ve found either the server owners don’t force it or the users don’t use it. Either way, it sucks.

      • Meldrik@lemmy.wtf
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 months ago

        Can’t find the answer via a search engine though. You first have to find out where to look for the answer, before you can ask it.

      • merthyr1831@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 months ago

        The threads/forum feature on discord is just awful. Topics get buried and I think the general ethos of discord encourages people to just spam in the chat channels rather than wait in a forum for help.