• darklightxi@lemmy.worldM
    2·
    1 year ago

    Hey! Could you clarify the issues you’re having? I might be able to help solve some of the problems you’re facing

      • darklightxi@lemmy.worldM
        3·
        1 year ago

        Hmm, this issue is similar to this: https://github.com/thunder-app/thunder/issues/316

        If you’d like, could you follow these steps and see if it resolves the issue:

        • Delete Thunder
        • Reinstall Thunder
        • Clear App Cache + Data

        That’s how it was resolved previously for the issue I linked above. You could also try using your username rather than email if you haven’t already

        • wilberfan@lemmy.world
          1·
          1 year ago

          No change. Same error. Some apps will only accept the username–others will only accept the email addr–thunder at this point is accepting neither. 🤷‍♂️

          • darklightxi@lemmy.worldM
            3·
            1 year ago

            Hmm… It’s a bit harder to diagnose this issue without being able to reproduce it on my end. Just a few more questions if you don’t mind!

            • What version of Thunder are you currently on? You can check that if you go to the Settings page and look towards the bottom
            • What instance are you trying to log on to? I’m assuming its lemmy.world but I just want to confirm
            • Do you experience the same errors if you try to log in to a different account (if you have one)

            There is currently a pre-release version of Thunder that you can try. It might or might not fix your exact issue, but if you want to test that out, feel free to and let me know! The link to the pre-release is: https://github.com/thunder-app/thunder/releases/tag/v0.2.1-alpha.2%2B12

            • wilberfan@lemmy.world
              2·
              1 year ago

              I believe it was v0.2.1-11 that was failing constantly. And, yes, it was lemmy.world, but lemm.ee and lemmy.film were failing as well.

              The alpha you linked to allowed me to log into .world–but once I was logged-in there, I could NOT add any add’l instances.

              • darklightxi@lemmy.worldM
                1·
                1 year ago

                Alright, that seems to be a step in the right direction! For the additional instances, is it throwing the same error (couldnt find username/email) or is something else happening?

                The version I sent is a “nightly” version, so you may encounter some more issues there than you might normally just because it’s a bit less tested

      • reffugit@lemmy.fmhy.ml
        1·
        1 year ago

        After the latest update, the app started showing a blank screen and clearing the cache didn’t help. An uninstall/reinstall did the trick for me, with everything working as expected.