Hey so I’ve been having this issue where the Ticketmaster website (no matter which country) does not work on Firefox… It just shows that message in the image.

I’ve tried disabling my VPN, uBlockOrigin, Privacy Badger, Firefox’s Enhanced Tracking Protection, but no avail. I had to use G**gl* Chr*m* the other day to buy a ticket. Weird enough, I just tried using Firefox in my work laptop and the site worked without issues, even with uBlockOrigin and Privacy Badger enabled.

Any tips that might solve this without resetting my whole browser to default settings? Thanks!

  • reboot6675@lemmy.fmhy.mlOP
    1·
    1 year ago

    Thanks for the pointers!

    For now, changing the user-agent as suggested in another comment did the trick. Later I will try to debug with your steps and see if I can track down the root cause.

    • koorool@feddit.de
      2·
      1 year ago

      If changing user-agent worked (all it does is changing reported browser and version used to the website when loading, it’s a header in http request), then it’s not a problem with the browser.

      Since they are mentioning bots, this is probably what changed. Some combination of IP address, user-agent and whatever else they have access to triggered anti-bot protection. I would assume ticket-selling website this big fights bots on daily basis, you just happened to be collateral :)