1913 - library established in Houston by a black community. Years later, the city disbanded the all 8 black board members and shut the library down

1939 - 5 black people thrown out of a Virginia library for “disturbing the peace” (they were quietly reading).

1961 - Geraldine Edwards Hollis and eight other students from historically-black Tougaloo College — a group known as the Tougaloo Nine — held a sit-in at a “whites-only” public library in Jackson, Mississippi, as an act of civil disobedience.

1970 - the first meeting of the Black Caucus of the American Library Association formed to address the fact that the ALA wasn’t meeting the needs of Black library professionals.

The late 1990s started to become the sweet spot for library inclusion and governance. Everyone was welcome to access books and media without restriction.

In the 2000s, technology emerged in public libraries in a quite inclusive way. There some libraries had PCs and some had ethernet and/or Wi-Fi (free of captive portals). Anyone could use any of those technologies.

2024:

• Ethernet becomes nearly non-existent, thus excluding:

  • people running FOSS systems (which often lack FOSS Wi-Fi firmware)
  • people with old hardware
  • people who oppose the energy waste of Wi-Fi
  • people who do not accept the security compromise of Wi-Fi (AP spoofing/mitm, traffic evesdropping, arbitrary tracking by all iOS and Android devices in range)

• Wi-Fi service itself has become more exclusive at public libraries:

  • captive portals – not all devices can even handle a captive portal, full stop. Some captive portals are already imposing TLS 1.3 so people with slightly older hardware cannot even reach the ToS page. Some devices cannot handle a captive portal due to DNS resolution being dysfunctional before the captive portal is passed and the captive portal itself is designed to need DNS resolution.
  • GSM requirement – some public library captive portals now require patrons to complete an SMS verification. This of course excludes these demographics of people:
    • People who do not own a mobile phone
    • People who do not carry a mobile phone around with them
    • People who do not subscribe to mobile phone service (due to poverty, or for countless privacy reasons)
    • People who object to disclosing their mobile phone number and who intend to exercise their right to data minimisation (under the GDPR or their country’s version thereof)

• Web access restrictions intensified:

  • e-books outsourced to Cloudflared services, thus excluding all demographics of people who Cloudflare excludes.
  • Invidious blocked. This means people who do not have internet at home have lost the ability to download videos to watch in their home.
  • Egress Tor connections recently blocked by some libraries, which effectively excludes people whose systems are designed to use Tor to function. So if someone’s email account is on an onion service, those people are excluded from email.

There’s a bit of irony in recent developments that exclude privacy seekers who, for example, deliberately choose not to have a GSM phone out of protest against compulsory GSM registration with national IDs, because the library traditionally respects people’s privacy. Now they’re evolving to actually deny service to people for exercising their privacy rights.

There needs to be pushback to get public libraries back on track to becoming as inclusive as they were in the 1990s. A big part of the problem is outsourcing. The libraries are no longer administrating technology themselves. They have started outsourcing to tech giants like Oracle who have a commercial motivation to save money, which means marginalising demographics of people who don’t fit in their simplified canned workflow. When a patron gets excluded by arbitrary tech restrictions, the library is unable to remedy the problem. Librarians have lost control as a consequence of outsourcing.

One factor has improved: some libraries are starting to nix their annual membership fee. It tends to be quite small anyway (e.g. $/€ 5/year), so doesn’t even begin to offset those excluded by technology.