DxK@lemmy.world to Programmer Humor@programming.dev · 5 months agoNo common rubei.ibb.coexternal-linkmessage-square188fedilinkarrow-up11.39Karrow-down118
arrow-up11.37Karrow-down1external-linkNo common rubei.ibb.coDxK@lemmy.world to Programmer Humor@programming.dev · 5 months agomessage-square188fedilink
minus-squaredisgrunty@lemmy.worldlinkfedilinkarrow-up18·4 months agoAs a former IT help desk person, I can confirm that we do in fact love it when people give us good info. People who write screen broke shouldn’t be working with technology more advanced than a shovel
minus-squareDokPsy@infosec.publinkfedilinkarrow-up6·4 months ago“please call so and so, they’re having issues with their browser” Call the user, they are out for the day. Leave message to call back Either never hear back or the issue was not browser related Either way, tell the original ticket creator to have the person having the issue call us if they want prompt service
minus-squarerottingleaf@lemmy.ziplinkfedilinkarrow-up3·4 months ago People who write screen broke shouldn’t be working with technology more advanced than a shovel Shovel gay, pen have, paper end, rock good.
As a former IT help desk person, I can confirm that we do in fact love it when people give us good info. People who write screen broke shouldn’t be working with technology more advanced than a shovel
“please call so and so, they’re having issues with their browser”
Call the user, they are out for the day. Leave message to call back
Either never hear back or the issue was not browser related
Either way, tell the original ticket creator to have the person having the issue call us if they want prompt service
Shovel gay, pen have, paper end, rock good.