• Pazuzu
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      5 months ago

      Or they shutdown and turn it back on, which doesn’t count in windows as restarting unless you disable fast-startup. So you get annoyed tech support thinking the user is a liar and an annoyed end user that knows they turned it off and on again.

      • thermal_shock@lemmy.world
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        5 months ago

        I usually just explain why we have to do a restart again, which is what you described cause I run into that a lot