Dementia patients at Kaiser Permanente and UCSF Health have increasingly utilized telehealth services. A study in the Journal of General Internal Medicine revealed a significant rise in telehealth usage among these patients, who often face travel difficulties due to complex medical issues. The study compared data from 2019-2020 to 2021-2022, showing a drop in in-person visits and an increase in hybrid and telehealth-only care. Kaiser Permanente primarily used phone visits and offered “virtual rooming,” while UCSF favored video visits and provided tech support in patients’ preferred languages.
As my brother who is a major introvert who does not have dementia or anything would love to use telehealth again. He hates to go outside but his insurance requires him to see his PCP twice a year.
