• frickineh@lemmy.world
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    2 months ago

    My coworker spent 30 minutes trying to find another way to contact a vendor after I told her the easiest way to order the thing she needed was just to call and it would take 2 minutes. I hate calling too, but that’s just dumb. Or maybe I just like efficiency more than I hate the phone.

    • SidewaysHighways@lemmy.world
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      2 months ago

      At work at least I have a script I can follow. I am The Role.

      But please don’t make me order a pizza after work hours

      • frickineh@lemmy.world
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        2 months ago

        I mean, if there’s a fully functional way to order online, why would you call? I just prefer a phone call when something would take paragraphs to explain or if there really isn’t an easy way to do something via a website/email.

        • ArcaneSlime@lemmy.dbzer0.com
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          2 months ago

          Tbh I call because

          “Pick up or delivery?”

          “Pick up.”

          "Name?

          “[Name Redacted]”

          “Alright and what can I get ya?”

          “16” pepperoni, jalapeno, pineapple, that’s it."

          “Alright 20min”

          Is like a 1min conversation, and I’d rather do that than get charged $5 more for using online.

      • GBU_28@lemm.ee
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        2 months ago

        There is a script between you and the business. Learn it, master it

    • mister_flibble@lemm.ee
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      2 months ago

      Or maybe I just like efficiency more than I hate the phone.

      This is me. Texting is great for simple questions but if any sort of extended back and forth is needed just calling tends to be faster.