The US Federal Trade Commission (FTC) has adopted a ‘click to cancel’ rule, which aims to make it easier for people to end subscriptions.
It will force companies to make subscription sign-ups and cancellations equally straightforward.
Businesses, including retailers and gyms, will also have to get consent from customers before renewing subscriptions or converting free trials into paid memberships.
The new rule is due to come into effect in around six months’ time.
I also have some hearing issues and struggle with accents over the phone. It’s never an issue in-person but I dread getting someone with a thick Indian accent when I call a company. Less because it’s frustrating and moreso because I feel bad about it. It’s MY fault I’m having trouble understanding and their boss for hiring them to that position.
Ironically, an Indian accent does for me what English accents do for a lot of people. I love the way it sounds