Coming from this post:

https://lemmy.world/post/24352555

Ordering coffee in the USA triggers me

I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…

I have never heard of this in any other country. What the hell?

  • shani66@ani.social
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    2 days ago

    This is just an excuse to charge you more for less. Unless they are using magic beans and milk or are so inexplicably swamped they literally cannot spare the insignificant amount it’d take to give you what you want then this nonsense is unnecessary.

    • superkret@feddit.org
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      2 days ago

      They charge you their price for what they give you.
      If you feel like you get too little for your money, no one forces you to buy it.

      • shani66@ani.social
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        2 days ago

        And? That doesn’t mean they aren’t actively ripping people off. I don’t rent but that doesn’t mean i can’t look at the rent prices in my city and get annoyed. Being anti greed is a good thing.

        • Mesophar@lemm.ee
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          2 days ago

          Then don’t order from them? Evidently enough people don’t think it is a ripoff or think the convenience is worth it if they are still in business

          • shani66@ani.social
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            2 days ago

            I’m not? That doesn’t excuse the blatant greed. Sure this is a tiny facet of a much larger problem, but acting like it’s totally cool to be a miser, business or no, is fucked.

            • Mesophar@lemm.ee
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              1 day ago

              Sure, it IS fucked, but you’re getting what you paid for, and knew the amount in advance. Should the cup be filled all the way? Maybe, but you’re not getting anything less in this situation. It isn’t like they poured half the coffee out, or like you ordered a sandwich with no tomato so they took half the meat off as well. If you order a sandwich, pay for a sandwich, ask for no tomato, and get a sandwich with no tomato but they didn’t add extra meat to offset the lack of tomato, you didn’t get ripped off. The price of the sandwich might have been a rip off to begin with, but it isnt a rip off because of the removal of tomato.

      • OpenStars@piefed.social
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        2 days ago

        This is what people don’t like to understand: you can make your own stuff at home, and bring something (water? coffee in a thermos?) with you where you need to go. You choose what you do, not what others do. But enragement tactics gotta spread their messages farther (on platforms like Reddit, and X, and Facebook) for the sake of profits I guess… Except: do they? Especially here on the Fediverse? Here we can choose to let all of that go, if we want. 🆓

        That said, if I understood OOP correctly they are saying that they receive less value for the money from iced coffee than for a regular coffee - leaving out the crucial details that we here would have needed to know, like whether the iced vs. regular were the same price, though making sure to retain all of the emotional judgey overtones ofc, taking care of the important stuff and the rest is just details! 😛

        • superkret@feddit.org
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          2 days ago

          OP complained that when they order what’s usually half a cup of coffee with half a cup of ice, but without the ice, they only get half a cup of coffee for the same price, instead of a full cup of coffee.

          • OpenStars@piefed.social
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            2 days ago

            Right. Which is identically the same amount of coffee as it always was, simply less ice… as they asked for, and were given.

            If they expected to be given more coffee in return for less money, then they should rethink their expectations, bc that would be entitlement thinking.

            More likely, I thought they might have finally started to think more deeply about how much iced coffee costs compared to hot coffee, and only just then started to realize that it has never been something worth the price. They could have done that type of thinking at any time. Although in this case, they did not give us as the audience sufficient information, specifically the relationship between the costs of those two drinks.

            Edit: sorry and now I may be doing the same. A “latte” is not the same as a “coffee” in the USA. The former is a mixture of espresso and steamed milk, while the latter is a “drip coffee”, so an entirely different preparation method of the beans, the liquid itself, its storage duration, and too the milk, plus possibly effort from the server although in this case it sounds like a machine for everything. But still the ingredients lsit differs between “latte” and “coffee”. And then from there I get lost bc ordering a latte but being given a coffee would be sufficient grounds to return it for either a full refund or else exchange for what was ordered? Thus I presumed that thenceforth, “coffee” actually meant “latte”, which included the milk portion as well. But that’s an assumption. And then another assumption is that the coffee portions are also identical between the iced vs. non. They legitimately might be - I dunno? - but I also don’t know for sure.