• half_fiction@lemmy.dbzer0.com
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    11 hours ago

    “On the morning of the surgery, your office incorrectly ordered an inpatient hospital stay when you meant to order an outpatient observation stay,” the letter said. “Had you not made that error, UnitedHealthcare would not have reached out.”

    Potter is holding her ground. In her Instagram post sharing the letter, she doubled down. “I recently shared a video after I was asked to call United Healthcare from the operating room to answer administrative questions about the patient who was having surgery to treat breast cancer. Despite my efforts, they denied her stay,” she said. “I had requested an overnight stay for medical reasons. This was not an error on my part.”

    Fucking cartoon supervillain shit.

    • skizzles@lemmy.world
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      8 hours ago

      It’s funny how they try to frame it. Well the hospital did this but they actually meant to do this.

      Umm excuse me, you don’t get to say what they “meant to order” because you aren’t the ones that ordered it.