• rekabis@lemmy.ca
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    23 hours ago

    Back in 2006-2008 my wife and I were in a tight spot, we were hit with NSF fees within seconds of going into the red. And this was at two of the big six, not some teeny-tiny regional credit union that still did a lot of things by hand back then.

    So I don’t know where you worked, but I can ABSOULTELY GUARANTEE that none of the big six were wasting time and money having a salty bag of mostly water actually processing NSF determinations. Maybe you were rolling back fees on review, but not applying them.

    Source: wife actually works at one of the big six, and even when she started working in the 90s, NSF fees were 100% automated.