This message started appearing 3-4 years ago when you logged in with a prepaid account.

Sorry we’re not ready for you yet. We’re working on improving your app experience. In the meantime, my.t-mobile.com can help you out. Go to my.t-mobile.com ›

  • ultranaut@lemmy.worldEnglish
    13·
    9 months ago

    T-Mobile is a dysfunctional company, their actual network is good to great in my experience but they seem to be incompetent at literally everything else.

    • shortwavesurfer@monero.townMEnglish
      5·
      9 months ago

      I agree. The network has been pretty solid for me since ~2016, but i pay with giftcards rather than risk my CC info to them. No thanks.

  • shortwavesurfer@monero.townMEnglish
    42·
    9 months ago

    Is this the app or the website? I can log in on the website fine. I have no desire to have the app on my device because lord only knows what data it collects. No thanks.

  • paraphrand@lemmy.worldOPEnglish
    1·
    4 months ago

    This was updated sometime since this post. Now they are honest and say prepaid is not supported.

  • shortwavesurfer@monero.townMEnglish
    18·
    9 months ago

    Please take note of rule 2.

    • Do not post images unless they are absolutely necessary. They are currently not accessible to those using screen readers and Lemmy server admins are regular people with regular jobs and should not have to pay to hold your image in perpetuity.

    Please at least edit the post to include the text displayed in the image. Thanks