It’s new tech, and with new tech comes problems. It went from a few people testing them out, to being mass produced. Apple’s customer service has always been great (to me at least) and if you have any issues, you have 15 days to return it. A lot of the negatives were coming from tech YouTubers trying to incite android fanboys imo. Even a lot of Samsung users talking about the heating issues. Sorry, at least the phone hasn’t exploded yet (I also own a Samsung, not worried about it exploding). Give it a try for yourself and do so with an open mind.