I have been using apple products for a long time now, and it seems that for every apple product I buy I manage to find a flaw. whether its iPhones that have scratches and chips out of the box, iPads with uneven tone of the display (one area water than the other), or a MacBook with the lid shifted compared to the base. my experience is that no apple product will be perfect out of the box, and that trying to get a replacement is not worth the hassle as the replacements as well are not perfect out of the box. and lets not talk about fiascos like the butterfly keyboard which was kept alive for way too long.

now, if it was a mid-range tech company, where the products were cheaper, that would have made sense, but the apple brand is synonymous with quality and luxury, and for the price they charge for their products - wouldn’t it have made sense to accept no less than perfection? to expect more rigorous quality control?

maybe people who have insight on how apple and similar companies do quality control can shed some light on that, and on why the end result often doesn’t seem to match Apples reputation?

  • Aeonon2@alien.topB
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    10 months ago

    It’s not new. I remember when the G5 iMac came out they had numerous problems with burned out midplanes. What I recall was that the Mac when sleeping would turn off the fan and it somehow literally burned out some capacitors and it was a replacement that cost almost as much as a new Mac if it happened outside of warranty or Apple Care. I didn’t own the particular machine, but I recall a relative had one that was always running in reduced mode as he didn’t want to have it burn up. I have not myself encountered any problems so far with poor quality control of my own Apple products though.