• Tangent@lemmy.world
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    2 years ago

    Having spent the last couple of decades in tech support I’d say you’re being very generous with the estimate of ~20% of people being willing and able to read so they can understand something…

    • kek_w_lol@lemmy.one
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      2 years ago

      Yeah. I was a lot more cynical before now. Half a year ago I would have said like 5%. And thank you for your service o7.