Starting last night, about a thousand subreddits have gone private. We do anticipate many of them will come back by Wednesday, as many have said as much. While we knew this was coming, it is a challenge nevertheless and we have our work cut out for us. A number of Snoos have been working around the clock, adapting to infrastructure strains, engaging with communities, and responding to the myriad of issues related to this blackout. Thank you, team.
We have not seen any significant revenue impact so far and we will continue to monitor.
There’s a lot of noise with this one. Among the noisiest we’ve seen. Please know that our teams are on it, and like all blowups on Reddit, this one will pass as well. The most important things we can do right now are stay focused, adapt to challenges, and keep moving forward. We absolutely must ship what we said we would. The only long term solution is improving our product, and in the short term we have a few upcoming critical mod tool launches we need to nail.
While the two biggest third-party apps, Apollo and RIF, along with a couple others, have said they plan to shut down at the end of the month, we are still in conversation with some of the others. And as I mentioned in my post last week, we will exempt accessibility-focused apps and so far have agreements with RedReader and Dystopia.
I am sorry to say this, but please be mindful of wearing Reddit gear in public. Some folks are really upset, and we don’t want you to be the object of their frustrations.
Again, we’ll get through it. Thank you to all of you for helping us do so.
Edit to include source: https://www.macrumors.com/2023/06/13/reddit-ceo-blackouts-no-revenue-impact/
As long as this is true zero fucks will be given.
This pains me as someone who worked in a customer-facing role at a software company. You’re at work getting your ass kicked and leadership just shrugs and says it’s ok because we’re still making money.
In my case I was the software developer trying to make the best tool for our users only for management to force us to add more data collection and ways to squeeze a bit more money out of our customers. Profits went up, so it was “a success” and more was planned.
Now I work for the government, trying to make things better for citizens instead of share holders. Feels alot better.
Sorry for replying with a rant; it forced itself out of me.
such things take time, i doubt that much of their clients are making orders and paying on 24h cycle.
even if they did feel some impact, it would be utterly stupid to publicly admit that. (almost as stupid as announce strike that has an end-date, effectively telling the other party “all you have to do is to wait 48 hours”.)
How would they see any revenue impact on this short a time scale, anyway? What happened to twitter was three times a bigger shitshow than this, and it still took months for the market to internalize the fact that twitter ads weren’t worth what they used to be.
If thousands of subs went dark for two days and they see no revenue impact, they must really not have any revenue.
Paying advertisers would run away from this crap screaming.
Exactly why I left my customer service job. Now that company is struggling because - surprise - customer service is gone to shit.