Opened a warranty request for a pair of wireless earbuds that started acting up. Despite having seen reports from other users with the same issue successfully getting replacements I just couldn’t do it. Today I finally did the thing.

  • Nach [Ohio]
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    11 months ago

    I have these and the left one is failing, much quieter. They also kinda have uneven battery usage. They wouldn’t help with the quiet audio, due to the warranty expired. I wonder if I could get them to bite on the battery issue.

    • kilted_cyclist@lemmy.worldOP
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      11 months ago

      I mentioned the difference in battery usage and heat when charging. The date of purchase and model may make a difference though. Bought mine at the end of 2021. This is a good article to get some info going into it. I did the online chat with Sony. Good luck!