I have an intern. Whenever I am confused or angry about something at work, which is often, I just talk to him. Something isn’t working that should be, explain it to him. Demonstrate how I am right and the tech is somehow wrong. In the process I usually find the solution.

He technically doesn’t report to me he reports to the general manager. I have told the general manager on multiple occasions that he is to please do whatever it takes to keep him here because production would grind to a halt.

Get an intern.