- cross-posted to:
- becomeme@sh.itjust.works
- cross-posted to:
- becomeme@sh.itjust.works
If you’re worried about how AI will affect your job, the world of copywriters may offer a glimpse of the future.
Writer Benjamin Miller – not his real name – was thriving in early 2023. He led a team of more than 60 writers and editors, publishing blog posts and articles to promote a tech company that packages and resells data on everything from real estate to used cars. “It was really engaging work,” Miller says, a chance to flex his creativity and collaborate with experts on a variety of subjects. But one day, Miller’s manager told him about a new project. “They wanted to use AI to cut down on costs,” he says. (Miller signed a non-disclosure agreement, and asked the BBC to withhold his and the company’s name.)
A month later, the business introduced an automated system. Miller’s manager would plug a headline for an article into an online form, an AI model would generate an outline based on that title, and Miller would get an alert on his computer. Instead of coming up with their own ideas, his writers would create articles around those outlines, and Miller would do a final edit before the stories were published. Miller only had a few months to adapt before he got news of a second layer of automation. Going forward, ChatGPT would write the articles in their entirety, and most of his team was fired. The few people remaining were left with an even less creative task: editing ChatGPT’s subpar text to make it sound more human.
By 2024, the company laid off the rest of Miller’s team, and he was alone. “All of a sudden I was just doing everyone’s job,” Miller says. Every day, he’d open the AI-written documents to fix the robot’s formulaic mistakes, churning out the work that used to employ dozens of people.
That’s military logic in some sense. That ecosystem makes many people dependent on it. The “I use it like everyone else, but I hate it and I’ll stop if it crashes” argument is wrong. The whole mass of that ecosystem is comprised of such people.
It’s an old story. Most of this thing’s optimization potential lies in a few niche areas. It can’t be put where you need precision or reliability. It can’t be put where a statistical guess about human decision is insufficient. And it can’t be put where you need a human because of, sorry, smiles and nice bodies being required.
It won’t be like the industrial revolution, because that optimized real production, very solid basic necessary jobs. This is optimizing billboard ads and newspaper boys, and people who make things we already try not to pay attention to.
It may make some other workplaces a bit more efficient. And I agree that oligopoly, every piece of base (territory and natural resources) being already owned and technological progress, combined, lead to a bleak future.