Who does it serve? It serves the workers when articles like this come out and an outcry prompts an investigation or more interest in the story so further reporting is done to find the truth. I’d say spreading rumors about vampiric, abusive companies is a-ok in my book. They still have a stranglehold on shopping. If we have to play dirty to take them down a few pegs, so be it.

But this is also kinda besides the point. Because I don’t even think that’s what’s happening here. A reporter got info saying one thing, and the person whose job it is to protect the company from their own misdeeds and to professionally cast doubt in favor of their bottom line says exactly what they’re paid to say. So I’m more inclined to believe the person who found evidence enough to post a story, rather than the person whose job it is to protect and lie for the company. Yeah, it’s a person who claims to have worked there and quit, but this is the first report. I think it says way more about the veracity that the company had to send out their PR team to start denying a worker’s story online.

They’re literally the spin team. They deny true reporting in order to protect the company’s image—they just say it in specific ways to obscure the truth. Their presence almost means the exact opposite of the words coming out of their mouth. If they weren’t doing this, they wouldn’t just send out some stern words saying “we would never!” They would give info to show they’re monitoring for X and Y, and that wouldn’t cover singing in the car.