As if it wasn’t bad enough that they want me to use a random internet service to add a keyboard to a usb wifi receiver, they have the balls to put this for Firefox users. I clicked out of pure curiosity, as I’m not even remotely interested in involving a corporate internet service in getting my keyboard connected to my computer. This is the message you get now on Logi Options software if you have a Unifying Receiver: This is the message you get now on Logi Options software if you have a Unifying Receiver

For the curious: https://logiwebconnect.com

EDIT: some people on the thread have brought up that the error message being displayed for Firefox users is due to the WebUSB API not being implemented by Firefox due to security concerns. This still does not justify having to use a web app to plug peripherals to a PC.

  • 𝐘Ⓞz҉@lemmy.world
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    2 years ago

    Lesson learnt. Stop buying products from HP, Adobe and now Logitech. Create a list of shitty companies and share it with everyone. Consumers have the ultimate power, stop buying g their product ans see how quickly they change everything back to normal.

    • deweydecibel@lemmy.world
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      2 years ago

      Comments like this just make me depressed (well this is all depressing really) because it feels like a lot of people don’t quite understand how utterly insignificant we are to these businesses. They will lose so few customers it won’t even wiggle the dial. People will simply download Chrome to do whatever this is, they will get the data they want, user goes back to using Firefox until the next shitty company makes them use Chrome for something.

      The problem is simply the consumers. We are all suffering, increasingly, because of the complacency, tech illiteracy, laziness, and short-sightedness of the average consumer. It’s not really their fault, in that these businesses are the ones making the decision to do this, but realistically, if there’s no market pressure, a business is going to do exactly what every business does, which is maximize all potential avenues for profit.

      The average consumer is the reason why we can’t have nice things anymore. And it is getting very hard not to feel a certain degree of resentment toward them as everything seems to just get progressively worse and worse with no hope in sight for any type of correction. They don’t think that this is something they need to care about, and it legit makes me want to scream thinking about 6-7 years from now when these same exact people will complain about how unusable the internet has gotten.

      • HughJanus@lemmy.ml
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        2 years ago

        Man you took this whole comment right out of my mouth. These days I just resent everyone around me.

        • Meta users
        • pickup/SUV drivers
        • Gamers
        • people who don’t think privacy is important.
        • People who are not only okay with but avid supporters of shit politicians (which, to be clear, is the vast majority of politicians).
        • People who put my single item in plastic bags without asking me or drink hundreds of plastic bottles (I have a family member who owns a corporate environmental consultant startup who does this constantly)

        And these people are just fucking everywhere. The future just feels so hopeless.

        Like I get it can be difficult but I point out how they can be better and they just get offended.

        • restingboredface@sh.itjust.works
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          1 year ago

          Yeah I know. My brother in law (and by extention my sister) are super smart and politically active but they have a house full of data sucking gadgets like Alexa and absolutely no concerns about data privacy or security. I’ve tried to talk to them about being more selective about how they share their data, but my brother in law is a lawyer so trying to persuade him is like going to court and is just exhausting.

        • sugar_in_your_tea@sh.itjust.works
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          2 years ago

          I agree so much.

          I sometimes go to a grocery store near work to pick up lunch, and I usually get like two things. The cashier always seems confused when I ask for no bag, despite me obviously being capable of carrying those items to the register.

          So not only are people making weird choices for themselves, they seem adamant that I need to make them too.

      • alteropen@noc.social
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        2 years ago

        @deweydecibel @Yoz don’t blame the consumers people have busy lives and don’t have the time or interest to spend their limited free time learning privacy or avoiding a certain company because of an obscure privacy reason they don’t understand.

        this is why market pressure is essentially bullshit. If more aggressive action is taken towards these companies instead of just blindly believing in the free market we might actually make an impact.

        we have the free time let’s use it to hurt them

        • Slotos@feddit.nl
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          2 years ago

          Market pressure is not bullshit. Unorganized mod simply doesn’t exert any. You need money (corporations and billionaires) or coordination (unions, activists, and governments) to pressure markets.

          So yeah, it’s possible to exert market pressure by pushing politicians to outlaw such practices.

          • PermanentlyJetlagged@lemmy.world
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            2 years ago

            People do give a shit. There is just an overload of shitty corporate behavior and people only have so much bandwidth. Each person fights on the fronts most important to them - which vary person to person (and over time). In the end you’re right, the answer is to regulate and make things illegal so people aren’t fighting thousands of battles at once.

            • ddkman@lemm.ee
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              2 years ago

              Exactly. I used to run a corporate banlist, where if a company screwed me over, or I though what they sold simply insn’t good enough I wouldn’t buy their shit. If I stuck to it completely, I would have 0 options for computer mice, 0 options for phones, 0 options pretty much for laptops, literally 0 option for any home appliance, the list goes on and on and on.

      • maynarkh@feddit.nl
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        2 years ago

        The average consumer is the reason why we can’t have nice things anymore.

        No, it’s the supply side cornering the market. If there was two similar mouses on the shelf, and one said “no crappy spyware bundled”, the average consumer would buy that. That’s what they teach the “free market” is, and how free market capitalism should solve this problem.

        But free markets don’t really exist, the better mouse without crappy spyware doesn’t either, so people need to come together and force corporations to respect the social contract. One might call this governmental regulation. That’s where the answer is.

        • JubilantJaguar@lemmy.world
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          2 years ago

          So then the problem is not consumers, it is citizens. Because how do you expect government regulations to come about if citizens are not asking for it? Citizens and consumers are generally the same people.

          • maynarkh@feddit.nl
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            2 years ago

            My point is more about “vote with your wallet” is stupid, you should vote with your … vote.

            Then again, some places don’t offer the plurality of vote choices that would make a democracy function properly, so privacy regulations can’t be voted for. I mean if all your choices are Putin or Putin; or Trump or Biden; what do you do to regulate companies to preserve privacy?

            Activism is the answer I guess.

            • JubilantJaguar@lemmy.world
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              2 years ago

              The logic is still somewhat circular, given that ordinary people mostly do not vote for Pirates even if they have the choice, and they do not ask their politicians for privacy regulations, much less bother joining a party or running for election.

              And if in a democracy your choice is Putin or Putin, who ultimately is to blame for that? Was Putin parachuted into his position by foreign agents? Political systems, whatever their exact nature, are ultimately dependent on the responsibility of their citizens. And, well, it seems that in most places citizens, like consumers, are just not very responsible.

              Activism is an answer, agreed on that.

    • efrique@lemm.ee
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      2 years ago

      heh, all of them (plus several others) were on my list of “never buy from them” list a decade ago. Never had any reason to reconsider

    • meseek #2982@lemmy.ca
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      2 years ago

      Yep this. We act like wait, how, what, why, where when we let them do it all along. Take the camera back. Let them choke on their websites, registration and other nonsense.

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    2 years ago

    If your website doesn’t work with non-chromium browsers your website doesn’t work.

    • floofloof@lemmy.ca
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      2 years ago

      Especially when there are things like Babel that make it fairly trivial to get your scripts working on all browsers.

    • IOMMU@discuss.tchncs.de
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      2 years ago

      Well, no, this is using the WebUSB most likely which is not supported by Firefox. Regardless of the security implications of the WebUSB API, this is a Firefox specific issue

      • Holzkohlen@feddit.de
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        2 years ago

        I thought that you have to open a website to connect some peripheral was the issue here. You should not need a browser for that at all. The issue here is very clearly Logitech.

      • ddkman@lemm.ee
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        2 years ago

        Well this is true only in the sense that, half the available browser engines don’t support it.

  • AeonFelis@lemmy.world
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    2 years ago

    Now imagine having to do this under literal pressure while trying to configure the Logitech controller for your submarine.

  • Dubious_Fart@lemmy.ml
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    2 years ago

    Any simple device, that should just work by plugging it into your computer, that instead demands an internet connection between you and the device… is 100% a device thats designed to steal your information/habits/etc.

    because there is no reason to have the expenditure and costs of running a webservice otherwise.

    • extralane@feddit.ch
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      2 years ago

      I own Logitech products and I while I agree it should work out of the box, it’s great you can change the connection to a different USB plug in case you lost one. Until they started providing this web app you had to install their software and it only supported Windows and OSX. On Linux, having it available through Chrome is better than before.

  • fury@lemmy.world
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    It’s kind of hilarious they didn’t just build this into the options app. But WebUSB gets a bad rap for no good reason.

    WebUSB’s only sin is that it’s being spearheaded by Google. It’s a useful technology that means theoretically you only need to write to one platform - the web. Let the browser deal with the different USB APIs for each OS (please god google save me from libusb). It’s safer because of the browser’s sandboxing, the permission dialog, the much greater likelihood they’re using good standard TLS instead of rolling their own encryption, the list goes on.

    Personally, I’d rather visit a web page one time to set it up and then forget about it, than to have to install Yet Another Thing™ that ends up running in the background, always checking for updates, reporting analytics back to the mothership, and constantly sucking up just a little bit of my CPU time even when I don’t have any Logitech devices connected. (Sound like any other Logitech software you know of?)

    I had a Pixel phone that I wanted to reflash back to the standard factory image. Did I have to download a special program, reboot the phone into bootloader mode, and perform an ancient ritual sacrifice like I do with a Samsung phone? No, I just had to visit the right web page and click “yes, allow this page to fuck up my phone”. No lingering software left over on my PC, at least once the browser cache goes away.

    Same with many Arduino and ESP32 projects, by way of WebSerial. If the page you’re reading doesn’t have to send you off to some other program and can just, right there in the web page, flash your device with the software it’s telling you about, that’s a good thing.

    The web is becoming the application platform of choice. No App Store guardians to reject you from it. No 30% cut to the man. The list of reasons to have to install a program to your native OS is shrinking. Even 3d games can be done entirely in the web now. Rejecting WebUSB/WebSerial just means developers have to keep writing stuff for every OS (if you’re lucky).

  • 1984@lemmy.today
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    2 years ago

    Ok well as a Linux user I don’t get any of this. I connect to the keyboard with Bluetooth and it just works when you plug it in. There are no pop-ups or alerts to go to any web pages.

    Just saying life is quite a bit better here in that regard.

    • chrundle@lemmy.world
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      2 years ago

      I have a Logitech K380 that for some goddamned reason by default requires Fn keys pressed to use function keys normally. On Win and MacOS their software can be used to turn it off. On Linux it’s a bunch of scripts that sometimes work and sometimes don’t.

      • Rodeo@lemmy.ca
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        2 years ago

        I have a keyboard with the same anti feature. It is beyond stupid. I used to like Logitech stuff, since 2016 or so when I got that keyboard I’ve hated them. I’ve had a couple other of their devices since then, and they always come with some bullshit that require their special software or a special account to disable.

        I fuckin hate Logitech now.

    • vettnerk@lemmy.ml
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      2 years ago

      My setup is based around Logitech Unified Receivers and my linux desktop. I use solaar for pairing, which offers more functionaliry that Logitechs own software does for Windows

    • Nido@feddit.ch
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      2 years ago

      Problem are extra funtionalities. I have a MX Mastee 3. Works perfectly on Linux, but is has a additional Button for the Thumb. Can’t be configured on Linux officially. There’s a third party script called Logiops. It sometimes work, but it’s not relieable either…

      • 1984@lemmy.today
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        2 years ago

        Ah yes, extra functionalities probably don’t work on Linux, thats true. I have gotten so used to that but it would be frustrating if I just bought a very expensive MX mouse of course.

        I have just stopping buying those things so in a way I’m missing out, but I also don’t have to deal with this stuff. So its just pros and cons as usual.

  • Xeknos@lemmy.world
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    2 years ago

    I was already moving toward never buying Logitech again, but this shit seals the deal.

  • tou@lemmy.world
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    2 years ago

    I know Opera is Chromium based but according to statcounter Opera accounts for nearly the same % (actually slightly higher) overall desktop browser market share (Opera 4.48% : Firefox 5.96%)

    Yet support for Opera but not Firefox 🗿

  • RagingNerdoholic@lemmy.ca
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    2 years ago

    Oh for fucks sake. It’s getting to the point where this needs legislative intervention to put an end to this tomfuckery.

    Every day, I’m inching closer and closer to pulling the trigger on moving to Linux once and for all.

    • southsamurai@sh.itjust.works
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      2 years ago

      It’s totally doable now. Even compared to when I switched (when Windows 10 came out), it’s smoother and easier to transition.

      The only real issues are adobe products being a pain in the ass. I don’t use them in the first place, but they’re a dealbreaker that requires dual booting for some folks.

      Anything else mainstream tends to be WINE friendly nowadays. I keep a Windows 7 media computer for my music needs because musicbee is a pain in the ass on Linux, and that’s it. Everything else is linux now that’s mine.

      • dan@upvote.au
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        2 years ago

        For music, consider running a Plex server and using Plexamp. It’s a fantastic app, and they recently made the basic features free - previously you had to have a Plex Pass. There’s Plexamp apps for Windows, MacOS, Linux, Android, and iOS.

    • Holzkohlen@feddit.de
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      2 years ago

      Join us. Gooble Gobble we accept them!
      I switched fairly recently and it’s definitely not perfect. Some stuff is better, some worse. The big thing for me is: Linux on desktop is getting better and better all the time. Windows on the other hand? Well, just ask any windows user. Most of them seem to want to just go back to XP.

      • RagingNerdoholic@lemmy.ca
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        2 years ago

        Mainly a couple of work programs I depend on and it never gets multi monitors right on my laptop. Also, I have to keep myself familiar with Windows to support my customers.

    • lukewarmtuna@lemm.ee
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      Just did it, building my Arch now. Working on ricing, and I got GPU passthrough setup for a Windows VM for when I need it

    • Zink@programming.dev
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      2 years ago

      I’ve been using Linux more at work, and holy crap is it quick and smooth to install something like Linux Mint now. It’s just as smooth once you start using it too.

      I’ve been using Fedora too, and it’s all good, but Linux Mint really surprised me.

    • RandomVanGloboii@feddit.it
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      2 years ago

      Yeah, it’s doable nowadays. There are many guides that can help you pick a distro and then install what you need. If you’re a beginner, usually Linux Mint is the one to go for, unless you have extremely recent hardware

    • sugar_in_your_tea@sh.itjust.works
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      2 years ago

      Just do it. I’ve been on Linux full time for >10 years, and these days there’s very little to give up when going to Linux.

      Give it a shot! Maybe you’ll like it. :)

  • mayo@lemmy.today
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    2 years ago

    To those wanting to jump ship, Logitech isn’t the only mouse/keyboard company doing this and they’ve been trending in this direction for a while (ever since they ditched Unifying Receiver for Logi Options).

    • ngwoo@lemmy.world
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      2 years ago

      Logitech G devices with the Lightspeed dongle still work with no pairing software (the dongle is pre-paired). You’ll need the G software to change things like DPI though.

      • mayo@lemmy.today
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        2 years ago

        Ya most of them are good w/o pairing, but if for whatever reason you need to pair then the software has changed.

        I use a G603 (wired) and MX Master.

    • agent_flounder@lemmy.one
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      2 years ago

      Yeesh

      So…I guess I will stick to wired peripherals then.

      If I am understanding what this is all about … Then I think, if they had put forth even a tiny bit of effort, they could have come up with a solution that doesn’t require a website for installing.

      • mayo@lemmy.today
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        2 years ago

        You generally don’t need to download the software to use the stuff and Logitech has been OK about that. The dongles are paired out of the box and bluetooth just works, but if there are problems (or button mapping) then the software is needed. Eg. some of them will pop up an installer when you plug in the device (I know my Razer keyboard has some shite software that boots at login.