• InnerScientist@lemmy.world
    link
    fedilink
    English
    arrow-up
    7
    arrow-down
    1
    ·
    1 day ago

    …No really, has anyone used this warranty and if so, what does it actually do? (And I mean strictly home users)

    Maybe they don’t officially offer support for those PCs?
    Not like they offer any actual support for home users anyways…

    • Khanzarate@lemmy.world
      link
      fedilink
      English
      arrow-up
      11
      ·
      1 day ago

      So, most windows installations come with an OEM key because it came pre-installed. OEM keys, last I knew, don’t have this support, because the manufacturer is responsible for that.

      If you bought a lenovo laptop, its on lenovo.

      But anyone has been able to buy windows directly with a standard license key and windows supports those computers directly. I’ve never bothered to use it but I worked with people who did and (again, last I knew, some 10+ years ago) they got someone with a thick accent reading from some support article who didn’t know what they were about.

      But they could call. Technically that’s support.