Summary
A couple on a Qatar Airways flight from Melbourne to Doha was forced to sit next to a deceased passenger for four hours after she collapsed and died mid-flight.
The flight crew moved the woman’s body to an empty seat beside them and denied their request to change seats.
Qatar Airways apologized but did not offer the couple support after the incident.
The couple, en route to Venice, criticized the airline’s handling of the situation but are trying to continue their trip despite the distressing experience.
Does anyone know if there’s actual protocol in these situations?
I actually know someone who died on a plane last year and, while they did at least make an emergency landing at a nearby airport, I’ve never thought about where they kept the body during that time. I’m not sure if it’s appropriate to ask his surviving family that was with him, probably not.
Cover the body, and relocate surrounding passengers, if possible, if you can’t move the body to business class (moving a dead body respectfully is very hard).
Apparently there were free seats elsewhere, the pax should have been offered relocation.
However it’s not clear if the passengers asked. The cabin crew could have been rattled too and forgot.Edit: They apparently asked, I don’t see why they couldn’t move.