• shadow@lemmy.sdf.org
    link
    fedilink
    arrow-up
    17
    ·
    1 year ago

    I can’t understand why someone would want to do that. Maybe it’s my help desk and IT upbringing, but for the few software tools and things I’ve made, if you chat me without filing a bug/issue on GitHub, I’m not gonna help you.

        • shadow@lemmy.sdf.org
          link
          fedilink
          arrow-up
          9
          ·
          1 year ago

          Yep, and if it becomes a frequent request, add clarification to the readme / wiki / documentation.

          Also, if you push folks towards issues, then they become indexable by search engines! So even if you have a solved problem you can at least find that… Discord? It’s a black hole.