More info: https://apnews.com/article/ronald-reagan-national-airport-crash-cebb142d24859ba0c4e0e4fd6c33773f

8 years is just long enough for her to become an adult and (hopefully) start to deal with the trauma of being victimized by this piece of shit

For the moment they don’t care about what the customer wants because their most important market is enterprise, not the customer. I’m not sure what would change that except hitting a critical mass of C-suite people who get fed up with it.