• Encryption key handling is horrible. It makes Matrix a terrible choice for non-technical users.

    As a replacement for IRC, it’s fine. Bridging is limited to a small handful of platforms, or a limited set of fairly technical users with access to money to run cloud services and the willingness to take on maintenance of a hodgepodge of software services and the corresponding network security risks. I’d argue that this part was poorly thought out. It puts the core value features out of reach of the majority of the population.

    It would have been better to focus on a client-side bridging design. Or, something more accessible. And the fucking horrible encryption design, oy.

    • SrTobi@feddit.de
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      1 year ago

      What do you mean specifically by encryption key handling? You log in, confirm it with one other device, done. Don’t see where I ever used technical knowledge?

      I agree there are weird glitches und sometimes bugs, but they mostly get fixed. Mostly :d

      • Kichae@lemmy.ca
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        1 year ago

        You log in, confirm it with another device (better hope it’s nearby! That first setup of a 2nd client is a doozy of a feel bad, if it isn’t), then a few days later it just stops letting you do anything, doesn’t really tell you what to do about it, and you have to reconfirm with a 2ne device all over again (which, again, had better be nearby).

        • ono@lemmy.ca
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          1 year ago

          You log in, confirm it with another device (better hope it’s nearby! That first setup of a 2nd client is a doozy of a feel bad, if it isn’t),

          Your devices don’t have to be nearby to verify them. You can enter a key backup passphrase instead.

          then a few days later it just stops letting you do anything,

          That’s not normal. Looks like you ran into a bug. Did you report it, so it can be tracked and fixed?

          I gather from their weekly reports that they’ve been fixing encryption bugs lately, and that the clients now in testing (the Element X code base) seem to have them solved. You might want to try those, or one of the third-party clients.

          • pkulak@beehaw.org
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            1 year ago

            The new Rust library is really solid. Once things start moving to that instead of rolling their own, it will get a lot more smooth.

        • pkulak@beehaw.org
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          1 year ago

          Yeah, I do wish they just let you disable encryption for all rooms at a server level. But years ago people gave the team so much shit for not supporting encryption that they added really good encryption, but it makes things harder. Nothing is free.

      • 𝕽𝖚𝖆𝖎𝖉𝖍𝖗𝖎𝖌𝖍
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        1 year ago

        This. It happens when I change apps on a different device. It happens to my wife when I change apps, to me when she changes apps; sometimes, it seems to happen all by itself, and we lose several hours worth of messages that never decrypt.

        My wife hates Element so much now, she started using SMS instead. We’ve started using Session recently, and she seems to like that; no hiccups so far. But you know what Session doesn’t have? It’s the same thing missing from Wire, and Signal: all the wonky, fussy, error-prone encryption and key handling.

        Edit: Man, I love Voyager, but the bugs… manually attaching the screenshot, this time.