• kibiz0r
    link
    fedilink
    English
    arrow-up
    113
    arrow-down
    1
    ·
    4 months ago

    “Insufficient detail. Please ask a specific question.”

    “Read the wiki”

    “Nobody here is interested in holding your hand.”

    • howrar@lemmy.ca
      link
      fedilink
      arrow-up
      48
      ·
      4 months ago

      “Insufficient detail. Please ask a specific question.”

      This is a very real problem from the answering side. So many people would rather have you guess what they’re trying to ask and then get mad at you when you guess wrong.

      • zurohki@aussie.zone
        link
        fedilink
        English
        arrow-up
        20
        arrow-down
        1
        ·
        4 months ago

        I know whenever I try to help someone with a Linux issue it’s always an uphill battle to get them to stop guessing what they think the problem might be and show me the logs.

        People really don’t want to give you the information you need to help them.

        • KISSmyOSFeddit@lemmy.world
          link
          fedilink
          arrow-up
          20
          ·
          4 months ago

          To be fair, people who know which logs to attach and how to get them usually already know enough to troubleshoot the issue by themselves.

        • Liz
          link
          fedilink
          English
          arrow-up
          2
          ·
          4 months ago

          I make sure to give my guess and also append as many logs and exact information as possible, right down to every step I took that produced the problem.

          So far my success rate with the forums is 0%. But hey, people at least tried to be helpful!

      • stufkes@lemmy.world
        link
        fedilink
        arrow-up
        2
        ·
        4 months ago

        Yep. I do triage on potentially bad questions and this is probably the most common response I give.