• slurpinderpin@lemmy.world
    link
    fedilink
    English
    arrow-up
    162
    arrow-down
    2
    ·
    8 months ago

    These companies should be forced to pay big money to each and every person affected by these breaches. Not like $120. Like $10,000 per. Teach them real lessons

    • SirEDCaLot@lemmy.today
      link
      fedilink
      English
      arrow-up
      25
      ·
      8 months ago

      I agree. Even at $120 each. 120 times tens of millions is serious fucking cash. We need to have a couple of big companies go bankrupt over this shit. Then maybe they will start taking it seriously. Perhaps at that point maintaining personal data on people will be seen as a liability rather than an asset. And that’s what we really need.

      • slurpinderpin@lemmy.world
        link
        fedilink
        English
        arrow-up
        9
        ·
        8 months ago

        Yep data protection should be life or death. Either that or make the executives personally responsible ie the fines come out of their pockets

          • SirEDCaLot@lemmy.today
            link
            fedilink
            English
            arrow-up
            2
            ·
            8 months ago

            Disagree. Breaking the corporate veil would have a whole lot of unintended consequences and would basically kill investment as a concept. I agree we need to do more about corporations that violate the law with impunity and get wrist slaps. I don’t think that’s it.

              • SirEDCaLot@lemmy.today
                link
                fedilink
                English
                arrow-up
                1
                ·
                8 months ago

                Because it would greatly increase the cost and risk of investment. Think not just for billionaires, but for anybody. Imagine somebody buys a couple tens of thousands of dollars of a stock as part of their retirement, that company does something bad, and now not only do they lose their investment but they lose the rest of their retirement also.

                I am all for wiping out shareholders, especially big ones, when a company does something super stupid. There should be an incentive for shareholders to hold companies they invest in accountable.

                But suggesting that company owners become personally liable for the actions of those companies, especially when those equity owners have little or no control over the decisions of the company, that is a recipe for disaster.

                • explodicle@sh.itjust.works
                  link
                  fedilink
                  English
                  arrow-up
                  2
                  ·
                  8 months ago

                  Isn’t that the whole point of insurance? They assess the risk of that liability and average it out over time so you just pay a little bit of your return.

        • SirEDCaLot@lemmy.today
          link
          fedilink
          English
          arrow-up
          3
          ·
          8 months ago

          Yup. We need more of the corporate death penalty. And when corporations are so big that ‘killing’ them would harm the economy, I argue we’re back to too big to fail. Maybe the answer is giant fines, and if the company can’t pay, wipe out the largest shareholders and then resell the stock over time. Make people’s personal information a giant hot potato that nobody wants to be holding.

    • Grandwolf319@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      23
      ·
      8 months ago

      Even $120 would be amazing. I just got an email that said too bad. I just bought a monitor cause that’s where they sold it. Idk why they have to save my info. I just want to pay for the product. If it was up to me, they would delete all my info immediately. They only need to record when the serial number was sold anyway.

      Oh if only I was European.

    • tal@lemmy.today
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      2
      ·
      8 months ago

      The breach here is pretty minor, in my book. Name, address, specifics of computer purchased. The name and address is pretty much available and linked already. The computer isn’t, but doesn’t seem that abusable. Maybe it could help someone locate more-expensive, newer computers for theft, but I don’t see a whole lot of potential room for abuse.

      • coolmojo@lemmy.world
        link
        fedilink
        English
        arrow-up
        33
        ·
        8 months ago

        I do see potential room for abuse. Let say someone has the list and contact the members of the list saying that they are from Dell and it is about the computer they purchased. They have all details, spec, address, etc so it believable. Then they tell them to buy some “antivirus” or install some “hot fix” etc. Scammers are already doing this, but it is less convincing.

        • BugKilla@lemmy.world
          link
          fedilink
          English
          arrow-up
          6
          ·
          edit-2
          8 months ago

          Exactly, a lot data exfil’d is used to enrich other sources. All data loss should be treated as a catastrophic failure of security controls. Corporate victims should pay for their customers potential loss of identity and privacy as a preemptive action, even if the data in of itself may be considered low risk. If compliance with this is difficult then executives should be forced under law to post all of their personal info into Wikipedia with audio samples of their voice, full genome mapping and mugshots. Fuck these companies and their profits over people attitude.

      • xep@kbin.social
        link
        fedilink
        arrow-up
        15
        ·
        8 months ago

        Now my friends know I bought an Alienware device. I’m never going to live this down.

      • shininghero@kbin.social
        link
        fedilink
        arrow-up
        8
        ·
        8 months ago

        It’s only minor if the data points in this breach are used by themselves.
        Once you aggregate this with other data breaches, you could end up with a much bigger capability to target anyone in this breach.

      • Optional@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 months ago

        afaict only if a specific hardware vulnerability was found and they cross-linked it with an online account or other network info to try and exploit it.

        Or, I guess you could just assume Windows and go with one of the many zero-days that happen there. The trick is still crosslinking them tho. Presumably google has the wifi info.

    • kibiz0r
      link
      fedilink
      English
      arrow-up
      5
      ·
      edit-2
      8 months ago

      Instantly makes ransomware [edit 2: my brain was being dumb, I didn’t mean literally ransomware, I meant hackers blackmailing companies with the threat of releasing/selling stolen data] far more profitable.

      Edit: And heavily discourages self-reporting. There’s a Schneier quote I like: “You can’t defend. You can’t prevent. The only thing you can do is detect and respond.”

        • kibiz0r
          link
          fedilink
          English
          arrow-up
          2
          ·
          8 months ago

          Absolutely. But the penalty does modify the cost-benefit analysis. If a hacker demands $5m or else they will release stolen data, you might be more inclined to YOLO the 5 mil on the 1% chance they’re an honest hacker if the penalty for the breach is $50bn.

    • exanime@lemmy.today
      link
      fedilink
      English
      arrow-up
      5
      ·
      8 months ago

      Exactly… Meanwhile some poor soul goes to jail because he is too broke to pay for some parking fines

    • Artyom@lemm.ee
      link
      fedilink
      English
      arrow-up
      4
      ·
      8 months ago

      In the case of this breach, I’d be happy with a $10 payout, the consequences for me are actually pretty low here. That being said, I think we’d be lucky if Dell had to pay more than $0.50 per person, and that money will probably go to a lawyer’s fees, not me.

  • leds@feddit.dk
    link
    fedilink
    English
    arrow-up
    36
    ·
    8 months ago

    Got this:

    Hello, Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell. We believe there is not a significant risk to our customers given the type of information involved.

    What data was accessed? At this time, our investigation indicates limited types of customer information was accessed, including:

    • Name
    • Physical address
    • Dell hardware and order information, including service tag, item description, date of order and related warranty information
    • Snapz@lemmy.world
      link
      fedilink
      English
      arrow-up
      12
      arrow-down
      1
      ·
      8 months ago

      Hello, Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell. We believe there is not a significant risk to our customers given the type of information involved. Sending you this single message satisfies our legal disclosure requirement. Beyond that, we have no actual intention of fixing this, providing you with a meaningful compensation for the breech or really doing anything different at all truthfully. Fuck you.

    • fossphi@lemm.ee
      link
      fedilink
      English
      arrow-up
      10
      arrow-down
      3
      ·
      8 months ago

      So people know how expensive a computer is at the address. What could go wrong

      • IHawkMike@lemmy.world
        link
        fedilink
        English
        arrow-up
        15
        ·
        8 months ago

        Right, because international hackers are going to mobilize boots on the ground across the world to steal your fucking Optiplex.

        • sugar_in_your_tea@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          5
          arrow-down
          1
          ·
          edit-2
          8 months ago

          I think it’s more likely that an attacker would make a fake collections call if you bought something really expensive, especially if they can prove you bought on credit or something. A little ChatGPT and you’d have a targeted script to use.

    • xep@kbin.social
      link
      fedilink
      arrow-up
      30
      arrow-down
      2
      ·
      8 months ago

      I know you’re being flippant, but it’s worth noting that there is a considerable difference between a company getting hacked like this and an app with unfettered access to the cluster to sensors that we’ve got in our pockets.

    • Cavemanfreak@lemm.ee
      link
      fedilink
      English
      arrow-up
      11
      arrow-down
      2
      ·
      8 months ago

      The thing with tik tok isn’t only with the data China can gather from US residents. It’s also how they can use that information to influence the populace and send them propaganda, for example influencing the election results.

      • RagingRobot@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        8 months ago

        They can also gather information about our politicians who use it and blackmail them to get what they want

        • Cavemanfreak@lemm.ee
          link
          fedilink
          English
          arrow-up
          1
          ·
          8 months ago

          Yep. But I guess it was already banned on government phones right? (not from the US, so I’m not all that up to date…)

      • Woozythebear@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        4
        ·
        8 months ago

        Ok, what information could they gather and how would they use that to influence an election?

        • Cavemanfreak@lemm.ee
          link
          fedilink
          English
          arrow-up
          8
          arrow-down
          1
          ·
          8 months ago

          The section Methods on the Cambridge Analytica wiki page explains it pretty well. While it’s not proven to be able to directly influence voting, it’s effective at swaying people’s opinions and emotions about subjects.

    • kibiz0r
      link
      fedilink
      English
      arrow-up
      9
      arrow-down
      1
      ·
      8 months ago

      The ban is a dumb policy, but you’re daft if you think the security implications are at all similar.

      TikTok was caught injecting a keylogger into their in-app browser and their response was “Well yeah, but we promise we’re not using it.”

        • kibiz0r
          link
          fedilink
          English
          arrow-up
          6
          arrow-down
          1
          ·
          8 months ago

          No. This is analogous to cross-frame scripting.

          So imagine you go to tiktok.com and you click on a link to bestbuy.com/cool-product-i-want-to-buy. But instead of taking you directly to bestbuy.com/cool-product-i-want-to-buy, it keeps you on tiktok.com and just opens an iframe with a keylogger injected into it.

          So then when you enter credit card info into the bestbuy.com UI, the tiktok.com JS can see what you typed.

          (This scenario is largely impossible these days, due to modern browser security.)

          The difference is that if you witnessed this kind of XFS in your desktop browser, you might notice it because the location bar still says tiktok.com, because you never actually left the site. But in a mobile in-app browser, you don’t need an iframe. You can inject JS directly into the browser itself, making it invisible to the user. As far as you can tell, you’re on regular ol’ bestbuy.com, not a modified version of it.

            • kibiz0r
              link
              fedilink
              English
              arrow-up
              4
              ·
              edit-2
              8 months ago

              lmao, you asked.

              I’m not a security expert, but my tech career has involved a lot of automated testing in weird scenarios, including iframe-based Facebook games and browser-based mobile apps. Automated tests face a lot of the same challenges that a malicious third-party would, so I know a little bit about how to get past them – or rather, how to deliberately create vulnerabilities (in the dev build of your system) so that your tests can get past them.

              Edit: I am curious why someone downvoted me on that one though. I can understand how my comment about the ban being dumb but TikTok also shipping a keylogger could anger people on one side or the other. But just explaining how in-app browsers revive a security problem that’s been long-solved in standalone browsers?

    • dev_null@lemmy.ml
      link
      fedilink
      English
      arrow-up
      12
      ·
      8 months ago

      I got their notice email, apparently I bought a laptop charger from them years ago, and after all this time they were still keeping my name, email and physical address, which now leaked. So that’s how.