I have a Logitech wireless USB mouse that I can’t get to work on either of two Linux laptops, but previously worked on one of them and currently works on a Windows laptop.

The laptop it used to work on is running Artix (systemd-less Arch) with Sway. Current state of affairs is that I see a device created for it: /dev/hidraw1 (the touchpad is hidraw0 here), and swaymsg -t get_inputs, with or without the mouse connected, shows:

Input device: PS/2 Generic Mouse
  Type: Mouse
  Identifier: 2:1:PS/2_Generic_Mouse
  Product ID: 1
  Vendor ID: 2
  Libinput Send Events: enabled

Input device: PNP0C50:00 2808:0101 Mouse
  Type: Mouse
  Identifier: 10248:257:PNP0C50:00_2808:0101_Mouse
  Product ID: 257
  Vendor ID: 10248
  Libinput Send Events: enabled

and no inputs are received. wev also shows nothing.

The other laptop is running Manjaro with the default XFCE desktop. Here is dmesg output from it being connected:

[24700.621257] usb 1-2: new full-speed USB device number 7 using xhci_hcd
[24700.768351] usb 1-2: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=24.01
[24700.768359] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[24700.768363] usb 1-2: Product: USB Receiver
[24700.768366] usb 1-2: Manufacturer: Logitech
[24700.785403] logitech-djreceiver 0003:046D:C52B.000B: hiddev96,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-2/input2
[24700.912748] logitech-hidpp-device 0003:046D:101B.000C: hidraw1: USB HID v1.11 Device [Logitech Wireless Device PID:101b] on usb-0000:00:14.0-2/input2:1
[24705.438614] audit: type=1101 audit(1637459838.096:311): pid=15583 uid=1000 auid=1000 ses=6 msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="raven" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24705.438875] audit: type=1110 audit(1637459838.096:312): pid=15583 uid=1000 auid=1000 ses=6 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24705.441881] audit: type=1105 audit(1637459838.099:313): pid=15583 uid=1000 auid=1000 ses=6 msg='op=PAM:session_open grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24705.462551] audit: type=1106 audit(1637459838.119:314): pid=15583 uid=1000 auid=1000 ses=6 msg='op=PAM:session_close grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24705.462770] audit: type=1104 audit(1637459838.119:315): pid=15583 uid=1000 auid=1000 ses=6 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24710.941691] audit: type=1101 audit(1637459843.599:316): pid=15611 uid=1000 auid=1000 ses=6 msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="raven" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24710.942373] audit: type=1110 audit(1637459843.599:317): pid=15611 uid=1000 auid=1000 ses=6 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'
[24710.949104] audit: type=1105 audit(1637459843.606:318): pid=15611 uid=1000 auid=1000 ses=6 msg='op=PAM:session_open grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/0 res=success'

But the Xorg log and xev show nothing, and no inputs are received.

  • CHEF-KOCH@lemmy.ml
    1·
    3 years ago

    To come to a more productive level here, it would be very important to tell us what you actually already tried, I mean not only the actual output from what we cannot reproduce. I mean, steps you tried to come to a conclusion that this is maybe Os related issue.

    • Other keyboards and mouses are working on the same port… maybe try this first.
    • If other distros working and you ensured your hardware is not defect, then report this to the maintainers, and wait for their response.
    • My ideas, or most of them are written down in this thread.
    • My first guess is what I would try is to rule our power issues with the mouse itself or the driver. Then I would check for misconfiguration of XFCE and/or X.Org.

    If that still brings you no step further, then you simply need to report it in the official forum.