I did retirement home training and used to think it was a sweet job. Then I got in the business and underestimated how demoralizing it was as they give you the easy elders in training while the others make you, or at least me, really think of the fact the job just amounts to an unkarmic freebie.
That’s because you only ever dealt with them from the employee’s side. They contribute to the good of the company/organization. Sometimes that also means good for the employee, but that’s just coincidence.
I think it’s because they use their position to professionalise a bullshit job, presenting it as a field (HR Management), when their skills are rather ordinary. Really, they should be doing payroll and employment admin, not setting the tone for the organisation or being seen as specialists in any meaningful way. Also, job competencies and profiles disproportionality reward the “skills” found in HR, which i think reflects their input in designing these tools and templates.
Further, i find people who work in this field to have quite a high opinion of themselves and their usefulness.