• Omega_Jimes@lemmy.caEnglish
    2·
    1 hour ago

    If they ever advertised a use case for it, then took that use case away, they can be sued. My most recent memory if the class action against Sony when they dropped Linux support on the PS3.

  • Nightsoul@lemmy.worldEnglish
    6·
    3 hours ago

    Lol knew it was only a matter of time before bambu did something stupid. Always had a funny feeling about them in the back of my head, like too good to be true.

  • philpo@feddit.orgEnglish
    13·
    6 hours ago

    For everyone in the EU who bought their product within the last two years directly from Bambu Land or from a German reseller:

    Stay calm. There is a very highly probability that German customer protection laws will cover your asses - Bambu Lab EU is based in Frankfurt am Main, Germany, and German customer protection laws goes beyond EU rules and applies to you.

    I am currently working with three other enthusiasts, one being a lawyer -working in a different field, though- to clarify our options and will also talk to a customer protection agency.

    Short explanation:

    • German customer protection laws enable the customer of any online shop to “check” the sold product for 14d in a way they would check the product at a real world shop. The feature set and sales claims provided at this time do provide the base for finalization of the sale.

    • The seller (!= Manufacturer!) has to provide a warranty for two years - for 6 months the burden of prove that the fault was not present at the delivery falls towards the seller, for the remaining time to the buyer. As BL does communicate the chanhe openly this is not an issue.

    • BL furthermore claims that some uses fall outside the “intended use”. This is completely irrelevant - that is only relevant if they claim that they cannot provide warranty due to use outside the intended use. They still cannot reduce the feature set.

    • Which holds more merit is the claim of BL that they are reducing a side feature/unintended feature. This explanation has, in the past, been used a few times in court successfully,but lately it has not been accepted anymore - even App connections for cars have been deemed a “base feature” that might play a significant role in choosing a car. It especially has not merit in cases when this defence is used to force a user to give up their (sensitive) data.

    • BL also has a five year update policy in their TOS (which is mostly invalid otherwise,though) - and blocking users from updating if they don’t want to loose features and give up data is also very likely a breach of contract.

    • There are also GDPR and market law implications that need to be considered.

    What does that all mean? What can happen in the end?

    It is highly unlikely that this proceedings can change the course of BL - these companies don’t give a fuck. But it might force them to basically reverse the sale (you would need to pay them for the actual use, though - but that is miniscule). Of course BL can also close their office in the EU and try to only sell from outside the EU - but that will put a very large crosshair on their back in terms of customs and taxes.

    I keep you updated.

  • Snapz@lemmy.worldEnglish
    17·
    9 hours ago

    Do they really think they are that mainstream now that they can pull the “fuck you” switch? You’re still almost exclusively patronized by the people that can actually read and think, bambu. Your customer will decidedly act against your broken business now. Enjoy.

    This is Reddit, but if you want to hear from the asshole making decisions and see their username. https://www.reddit.com/r/BambuLab/comments/zmz8vv/i_am_dr_ye_tao_ceo_of_bambu_lab_ask_me_anything/

    • downhomechunkEnglish
      4·
      7 hours ago

      Check creality’s offerings. I’m happy with my ender v2, and it was about $130…before I started sinking a bunch of money into the hobby lolzzzzz

  • ikidd@lemmy.worldEnglish
    30·
    8 hours ago

    In another thread on this enshittification, someone pointed out a similiar enclosed CoreXY brand, Qidi, that just runs FOSS Klipper. Looked very comparable, with the upcoming generation looking to have an AMS-like multifilament feeder.

    Seems like most of the models include a chamber heater for better prints, especially on ABS which I’d given up on without a heater. Comes with brass nozzle for regular filaments, and a steel nozzle for CF filaments. This has replaced the Bambu on my wishlist.

    https://qidi3d.com/products/qidi-x-max-3

    Owner testimonial: https://a.lemmy.world/lemmy.world/comment/14514530

    • dual_sport_dork 🐧🗡️@lemmy.worldEnglish
      2·
      8 hours ago

      That was me!

      I think. Your link doesn’t appear to go to the comment in question, or else I am blind. (Either is possible.) I just finished a large drawer shell print with my X-Max 3 mere minutes ago, in fact.

    • Retro_unlimited@lemmy.worldEnglish
      1·
      8 hours ago

      My wife has an older QIDI X-one 2 printer and it’s been really great. We load the g-code to the SD card and it just prints. The one she has we rarely have to even level the bed. I have another printer with a larger print bed but have to level it every print and it’s a pain.

    • andyspam@sh.itjust.worksEnglish
      5·
      14 hours ago

      I have a Qidi Q1 Pro and I’m pretty happy with it. Very fast precise prints and pretty reliable. There’s definitely some strange design decisions and weird quirks to it and Bambu machines feel way more polished. Overall I’d definitely recommend the Qidi machines but they are not quite as simple for people with no 3d printing experience. They are very feature rich and amazing printers for the price.

      • ikidd@lemmy.worldEnglish
        4·
        13 hours ago

        What would you say are the quirks? I come from building my own printers for the last 15 years, so I’d say I’m fairly experienced.

        What are the interesting features?

        • andyspam@sh.itjust.worksEnglish
          4·
          12 hours ago

          Weirdness: The default g-code for the machine does silly things like park the nozzle over the build plate letting it ooze, instead of over the nozzle wiper/waste container.

          The filament change routine is strange, requiring you to remove the bowden tube to cut the filament every time. This is easily fixed by printing a filament cutter and using that to cut the filament.

          The bowden tube rubs against the top plexiglass lid for the machine, requiring you to print a riser for the lid to avoid it getting all scratched up.

          The door for the machine is an odd shape design with no handle making it a little annoying to get a grip to open it.

          The filament holder they include is a very bad design, flexes heavily with a full roll of filament and I have had spools fall off several times while printing.

          The touch screen menu isn’t very intuitive and it can be very laggy at times.

          Good features for the price point: Fully enclosed with built in chamber heater.

          Pretty decent auto leveling system.

          Timelapse camera.

          Runs klipper/mainsail and input shaping is pretty cool.

          I have around 500 hours on mine and I haven’t had any prints fail that were the fault of the machine so I’m pretty impressed by that. And I find the features and capabilities to be pretty great for the price point. They just could use to do some polishing of the design

    • morbidcactus@lemmy.caEnglish
      0·
      13 hours ago

      Offtopic, how are you doing abs? An enclosure is a must, with one you should be able to do successful prints so long as you have a heated bed. Give it a good long heat soak at a high bed temp (I do 105-110c on the prusa) for an hour before you even start will go a long way. If you have enclosure or bed fans, even better, you’d be surprised just how hot you can get an enclosure with just the bed, this on my v2.4 so it’s a higher than the prusa

      Make sure your surface is oil free, dish soap and water if your surface allows it, some of the smooth pe surfaces I’ve had better luck roughing them up a bit with a scotchbrite pad or brass brush. I use a Buildtak surface these days but had success with standard sheets and a brim.

      • ikidd@lemmy.worldEnglish
        2·
        12 hours ago

        I eventually built a coreXY printer with a chamber (had to build my own since the patent wasn’t off for heated chambers yet, but then I’d built half a dozen printers already so no big deal) and I got pretty good prints with that, but I’d have to replace the hotend fan fairly often as it would get cooked and usually every time that would happen I’d have to do a coldpull.

        I would use bluetape and gluestick to keep it down. When PETG came out, I just mothballed all that because it gave me everything I needed in ABS except maybe the rigidity, but I’d just design to compensate.

  • UNY0N@lemmy.worldEnglish
    36·
    17 hours ago

    Prusa for the win yet again. I recently upgraded to MK4, and the thing just keeps. On. Going. Great customer support. They work with 3rd party suppiers instead of against them. Worth every cent.

    • dev_null@lemmy.mlEnglish
      4·
      13 hours ago

      Yep, and the fact you can upgrade to new versions is amazing, only paying for the new parts, not a whole new printer.

  • JPAKx4@lemmy.blahaj.zoneEnglish
    14·
    15 hours ago

    I just got their new 3d printer and was having a great time with it… Won’t be updating firmware or buying anymore products with them until they fix this

      • skizzles@lemmy.worldEnglish
        31·
        12 hours ago

        They don’t automatically update.

        Unless that’s something new, mine has never updated automatically, it always asks me.

        • Blue_Morpho@lemmy.worldEnglish
          71·
          11 hours ago

          Rossman pointed out that they said they’re going to stop you from printing if you don’t upgrade the firmware. Maybe a timeout built in?

          • skizzles@lemmy.worldEnglish
            3·
            6 hours ago

            According to the bambulab blog (on the official bambulab website) they explicitly state that you are free to downgrade or not upgrade and your printer will still work.

            Edit: they even have a specific note about users that never want to upgrade and it states that it is fine, and their printers will still function.

  • binom@lemmy.worldEnglish
    741·
    19 hours ago

    thank you for making me aware of this, and thank fuck for louis rossman. no idea how we deserve that guy. as a new BL printer owner, I just opened a complaint on their websites support portal, as advised by this reddit post

    • IceFoxX@lemm.eeEnglish
      251·
      18 hours ago

      Open source followers: what are bambulabs fans wondering about? It was clear from the beginning that closed source would end up like this and that the buyers would massively harm the open source community and the 3d print community.

  • Steamymoomilk@sh.itjust.worksEnglish
    151·
    15 hours ago

    This may sound like a dumb idea. But cant we just fork there firmware and flash our own? It runs klipper under the hood which means its a gpl license?

    –edit there is X1plus firmware which is opensourced

    • Croquette@sh.itjust.worksEnglish
      4·
      12 hours ago

      They have their own closed firmware I think. So someone has to create a new one from scratch for each product.

  • Kushan@lemmy.worldEnglish
    20·
    16 hours ago

    I’m infuriated by this change, but I’m also frustrated because they really are very good printers. There’s a reason so many people bought them and they became so popular, they are very very good.

    But this change is utter bullshit, I won’t be upgrading my firmware any time soon.

  • randomaside@lemmy.dbzer0.comEnglish
    191·
    17 hours ago

    Y’all, I fell for it.

    I bought a Bambu X1C and fully regret it. Just sent them a return request and called their product Defective by design in my RMA. I don’t expect them to acknowledge it but I figured I would send them a hefty fu first. I’m spending the rest of my afternoon downgrading firmware on this thing until I can install X1plus on it. Where am I buying my next 3D printer? Prusa? Do they have a bigger one that can print ppa-cf?

    • “They played us like a damn fiddle!” Kazuhira Miller
    • philpo@feddit.orgEnglish
      1·
      8 hours ago

      Are you within the EU? If yes, there is a good chance you can force them to return it - they fall under German law as Bambu Lab EU is based in Germany and German consumer protection laws are very strict in that terms.