Everything worked perfectly as it always does.

  • 1984@lemmy.today
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    11 months ago

    Classy to blame Firefox for bugs in their code :)

    If devs write code for Chrome, yeah, maybe then it doesn’t work in Firefox guys…

    We had exactly this situation in the 90s with internet Explorer… But new devs need to relearn lessons of course.

    • TrickDacy@lemmy.world
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      11 months ago

      It was different in the case of IE though. It was actually atrocious and not standards compliant in many many ways.

      Today, chrome and FF both support standards fairly well and when things don’t work in FF it’s usually either that you wrote fragile code, or there’s a slight difference from chrome that technically isn’t a standards compliance issue. Testing in both of those browsers isn’t hard and should be the norm. I’ve had projects where I had to test in IE, chrome windows, chrome android, FF, safari Mac, safari iPad OS, and safari iOS all at the same time. And yes there are differences between those last two, because apple makes a shitty web browser.

      If you can’t test in two browsers, you’re just a bad web developer…

      • Perfide@reddthat.com
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        11 months ago

        Absolutely this, nothing but pure laziness. I had a really weird specific issue on iOS Safari with one of my projects, and I own literally nothing Apple. Instead of just accepting shits fucked on iOS, I got my hands on a borrowed Mac so I could use xCode and actually find the issue.

        …then again, that project ended up dead in the water at like 95% completion and I never got paid for the work I’d already finished, so maybe the joke IS on me and I should’ve been a lazy fuck.

        • ignism@lemmy.world
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          11 months ago

          Sounds like you might want to add some sort of terms of agreement to your estimates. I built sites that never saw the light of day, but that is entirely up to the client. A site not being live doesn’t mean my client doesn’t need to pay me.

          • Perfide@reddthat.com
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            11 months ago

            It was for a family friend who is disabled and unable to work a normal job, so me and my brother(also a dev on this) agreed to be paid on project completion. Long story short, she wasn’t able to pay so the final bug fixes were never done, and the code has been left to rot. Under different circumstances I’d be putting pressure to get at least some payment, but it’s pointless imo.

            Lesson learned though, not doing that again.

    • unalivejoy@lemm.ee
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      11 months ago

      It could be they were using new features chrome added which Firefox had as experimental when they wrote it. Firefox recently promoted those features to stable.

      • 1984@lemmy.today
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        11 months ago

        It could be but then it’s even worse judgement. They basically don’t care if Firefox users can view their web site, and that’s one thing, but blaming it on Firefox is kind of rich, instead of taking responsibility for their decision. :)

    • Ottomateeverything@lemmy.world
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      11 months ago

      It’s probably all the new generation of programmers/management - you would think they would listen to the lessons passed down but… Nope.

      • Muehe@lemmy.ml
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        11 months ago

        Depressingly, the message that GHG emissions are heating up the planet has been passed down for over a hundred years now. People just aren’t very good with passed down messages in general.

  • Bilb!@lem.monster
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    11 months ago

    At least they seem to be working on it. Directing Firefox users to use a different browser in the mean time, temporarily, seems reasonable even if the language on that popup is a bit imprecise.

    I did try adding a shirt to the cart and yeah, it added the wrong size. I’d have to switch to chrome to successfully complete an order at the moment. It’s unfortunate, but as long as they’re trying to fix it I don’t see any point in feeling outraged.

    • Cosmic Cleric@lemmy.world
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      11 months ago

      I did try adding a shirt to the cart and yeah, it added the wrong size. I’d have to switch to chrome to successfully complete an order at the moment. It’s unfortunate, but as long as they’re trying to fix it I don’t see any point in feeling outraged.

      As a software developer, if just trying to add a single item to a cart is buggy, then that’s definitely something to feel outraged about, software development wise (not literally outraged, but definitely a strong “WTF!?” response).

      It’s actually really amazing that a bug would manifest in one browser and not another, when just adding an item to a cart. You have to work really hard to make something like that not work correctly.

      • 4am@lemm.ee
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        11 months ago

        Yeah seriously, what is so special about what they’re doing here that it has a browser-specific bug?

        This isn’t like 20 years ago where browsers had tons of experimental and custom extensions to HTML and JavaScript in them. It’s all standard now.

        • Blue_Morpho@lemmy.world
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          11 months ago

          It’s all standard now.

          The reason Microsoft surrendered to Google and adopted Chromium is they couldn’t keep up with Google’s changes to standards and proprietary extensions.

        • Bransons404@lemmy.world
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          11 months ago

          There are still several css differences between chrome, ff and safari. It’s a pain to develop for them, but it is possible

    • Crack0n7uesday@lemmy.world
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      11 months ago

      I wouldn’t feel safe entering my credit card information into a site that can’t even support Firefox, those are just the bugs they’re willing to tell you about…

    • InFerNo@lemmy.ml
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      11 months ago

      How is a function like adding an item to an array failing from one browser to another??

  • const_void@lemmy.ml
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    11 months ago

    Firefox has a “bug” that makes our tracking code not work. Please switch to Chrome so we can track you.

      • InFerNo@lemmy.ml
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        11 months ago

        That doesn’t prevent them from tracking you, it just removes local history and cached stuff.

  • kratoz29@lemm.ee
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    11 months ago

    That disclaimer announcement just screams lazy IT, or general management by your side.

    • AeonFelis@lemmy.world
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      11 months ago

      My bet is that FF has some privacy and/or adblocking features that this company doesn’t like.

    • Bransons404@lemmy.world
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      11 months ago

      There are a few features that FF doesn’t have that chrome does, but it mostly involves video streaming. Adblocking is likely the reason though.

      Source: am front end dev

  • FMT99@lemmy.world
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    11 months ago

    It’s not super difficult to just make a standards compliant website. I always wonder how in this day and age people manage to create professional websites with browser specific bugs.

    • kboy101222@sh.itjust.works
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      11 months ago

      There’s likely zero bugs, but Firefox has more ways to block ads and trackers from affecting you, which is likely to real reason they don’t want it being used.

    • Tanoh@lemmy.world
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      11 months ago

      There are quite a lot of quirks with how browser (or rather rendering engines) interpret CSS, and in quite a few places the spec is ambiguous. So there is no “correct” way of implementing it.

      But, this is either just them being lazy or bad mangement.

      • dan@upvote.au
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        11 months ago

        Do you have an example of a quirk where Chrome and Firefox treat something in the spec differently? I haven’t seen that in a while.

    • whats_all_this_then@lemmy.world
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      11 months ago

      I’ve had to debug a PDF viewer on a site once. Getting that to work across multiple versions of multiple browsers was a nightmare and I never managed to figure it out. Latest versions are mostly fine (except for mobile safari), but even 1yo versions of browsers are just broken.

      Maybe I’m missing something, but it got bad enough that one of the “potential solutions” I was considering involved figuring out how to compile a C based pdf renderer thingy into WASM and embedding it in the app.

      This was about 7 months ago.

      I agree though, add to cart should NOT behave differently across browsers in 2024.

    • BolexForSoup@kbin.social
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      11 months ago

      “Hello! If you are the operator of this site, it has known bugs with browsers other than chrome. Please consider doing your job and building for use cases other than the majority one when making your website, because it is 2024 and not 1994. If you are unable to, then consider using simpler website builders like Squarespace, which are known to work across a number of browsers. Thanks!”

  • katy ✨@lemmy.blahaj.zone
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    11 months ago

    “firefox has known bugs with our store”

    it’s not my fault you have trouble with designers

    also brb bookmarking that site

  • saltesc@lemmy.world
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    11 months ago

    This is the laziest dev work. And somehow they’ve convinced the owner that this is fine and got paid.

  • 𝕽𝖚𝖆𝖎𝖉𝖍𝖗𝖎𝖌𝖍
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    11 months ago
    1. Just visited the site with FF, and got no such error. It’s a Shopify site, and I’m sceptical.
    2. If it’s a typical Shopify SBO, it could easily be a single person - the owner - working out of their house. There is no developer, except those employed by Shopify.

    The owner probably populated the store themselves; the entirety rest of their computer experience brobably consists of browsing Wiccan forums, Instagram, and Twitter. And yet, they figured out how to open an online shop and start a business doing something they’re passionate about.

    Educated guesses, but poking around a bit on the site & following links gives good evidence this person is a person, not a company, and doesn’t employ anyone, much less programmers.

    And I’ve never had a Shopify site pop up a message like this. I think OP hit a fluke, or a MITM, or (most likely) has a virus.

    • rwhitisissle@lemmy.ml
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      11 months ago

      I just visited with FF and got the error. Looking at the console, Firefox complains about some cookies misusing specific site attributes and actively rejects some cookies from that website entirely. That might be the source of the issue with the site’s “developer.”

    • toastal@lemmy.ml
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      11 months ago

      Makes you wonder had the owner even managed to get enough code together to check the UA for Fx detection that launches a dialog window as I doubt Shopify has any built-in UA detection tools like this.

    • tocopherol@lemmy.dbzer0.com
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      11 months ago

      I remember thinking “hah, business majors, don’t they know everything is gonna be ruled by tech?” And then it turns out the tech nerds just work for the business majors still.