By Jeremy Hsu on September 24, 2024


Popular smart TV models made by Samsung and LG can take multiple snapshots of what you are watching every second – even when they are being used as external displays for your laptop or video game console.

Smart TV manufacturers use these frequent screenshots, as well as audio recordings, in their automatic content recognition systems, which track viewing habits in order to target people with specific advertising. But researchers showed this tracking by some of the world’s most popular smart TV brands – Samsung TVs can take screenshots every 500 milliseconds and LG TVs every 10 milliseconds – can occur when people least expect it.

“When a user connects their laptop via HDMI just to browse stuff on their laptop on a bigger screen by using the TV as a ‘dumb’ display, they are unsuspecting of their activity being screenshotted,” says Yash Vekaria at the University of California, Davis. Samsung and LG did not respond to a request for comment.

Vekaria and his colleagues connected smart TVs from Samsung and LG to their own computer server. Their server, which was equipped with software for analysing network traffic, acted as a middleman to see what visual snapshots or audio data the TVs were uploading.

They found the smart TVs did not appear to upload any screenshots or audio data when streaming from Netflix or other third-party apps, mirroring YouTube content streamed on a separate phone or laptop or when sitting idle. But the smart TVs did upload snapshots when showing broadcasts from the TV antenna or content from an HDMI-connected device.

The researchers also discovered country-specific differences when users streamed the free ad-supported TV channel provided by Samsung or LG platforms. Such user activities were uploaded when the TV was operating in the US but not in the UK.

By recording user activity even when it’s coming from connected laptops, smart TVs might capture sensitive data, says Vekaria. For example, it might record if people are browsing for baby products or other personal items.

Customers can opt out of such tracking for Samsung and LG TVs. But the process requires customers to either enable or disable between six and 11 different options in the TV settings.

“This is the sort of privacy-intrusive technology that should require people to opt into sharing their data with clear language explaining exactly what they’re agreeing to, not baked into initial setup agreements that people tend to speed through,” says Thorin Klosowski at the Electronic Frontier Foundation, a digital privacy non-profit based in California.

https://www.newscientist.com/article/2449198-smart-tvs-take-snapshots-of-what-you-watch-multiple-times-per-second/ (paywall!!)

  • InternetPerson@lemmings.world
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    2 hours ago

    For example, it might record if people are browsing for baby products or other personal items.

    Don’t mind baby products and dildos or whatever.

    They could see bank activity and even login credentials when someone is temporarily displaying their own passwords.

    This basically ignores all security measures regarding everything. Sensitive communication, company secrets and so on.

    That’s fucking seriously huge. What the fuck?!

  • Zip2@feddit.uk
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    2 hours ago

    LG by now will have several weeks of footage of me scrolling through streaming services and failing to find anything to watch.

      • Zip2@feddit.uk
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        14 minutes ago

        Probably won’t happen as I’m not in the US, however if it does start to show ads it will be very quickly disconnected from the internet and relegated to being solely a display for the PS5. It’s not far off that anyway.

  • HangingFruit@lemmy.world
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    3 hours ago

    The question now is, even if I don’t connect the TV to Internet, what TV brand should I buy? Currently I have LG, but no way I’m supporting that even without Internet connection.

    • boonhet@lemm.ee
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      2 hours ago

      Well thing is, they all track you to some point.

      Specs wise, LG still makes some of the best TVs. You want 4k 120Hz, they’ve got you. But if you feel morally unable to support a company that has opt-out tracking like this, you’re a bit more limited. I thought maybe Sony’s better, but nope. There’s instructions on how to disable ACR on their TVs too. Philips comes with Roku or Google TV, both of which snoop on you, but I don’t know if they do the automatic content recognition thing.

      Dumb TVs exist, but good luck finding one with a decent resolution AND price.

  • werefreeatlast@lemmy.world
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    4 hours ago

    You hear that? It’s a whisper… It’s a multinational multibillion dollar class action lawsuit coming after Samsung and LG. WTF!

    • sazey@lemmy.world
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      25 minutes ago

      That would be sweet but I have never come across such a thing unfortunately!

    • SkunkWorkz@lemmy.world
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      2 hours ago

      There is such a thing called HDMI Ethernet. If you connect some sort of Android box to your TV it might establish an Ethernet connection with it and thus connect to the internet.

      • eleitl@lemm.ee
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        2 hours ago

        If you use an Android TV system you don’t get to complain about your video output device tracking.

    • Staubsaugernasenmann@discuss.tchncs.de
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      3 hours ago

      But can you really be sure that it doesn’t connect to another network? i have to check again but if i recall correctly there are TVs that try to connect to other open networks or even look for other TVs from the same manufacturer and connect through those to the internet. I have to double check this again, so take this with a grain of salt

    • LittleBorat3@lemmy.world
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      4 hours ago

      I am a bit puzzled about the “even when your laptop is connected” part.

      I have a small android box connected to it and am not using apps on the TV so it should have no chance of sending screenshot out even if it takes them.

      The TV itself is not connected

      • xavier666@lemm.ee
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        8 minutes ago

        Sorry for being paranoid but can the TV piggyback the connection used by the the streaming device/android box to send data back to the TV OEM?

      • bufalo1973@lemmy.ml
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        32 minutes ago

        But if you connect your phone to the android box then the TV could use the phone to send the screenshots.

        TV->android box->phone->internet.

      • spiffpitt@lemmy.world
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        4 hours ago

        what kind of Android box do you have? anything you recommend? (looking to have some sort of streaming client)

        • ben_dover@lemmy.ml
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          58 minutes ago

          the google tv with chromecast dongle is quite decent, good price/performance ratio

        • smiletolerantly@awful.systems
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          4 hours ago

          Nvidia Shield. The bigger one.

          Yes, it’s a couple of years old at this point, but it’s still the best device of its kind.

          Not to mention the remote is FANTASTIC.

        • LittleBorat3@lemmy.world
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          3 hours ago

          It’s a Chinese one that I used at first for retro gaming with emuelec. Now it is dual boot and I have kodi and newpipe on it too.

  • _number8_@lemmy.world
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    7 hours ago

    awful ethics aside what a disgusting waste of processing power. software already barely runs

  • Random_Character_A@lemmy.world
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    6 hours ago

    Yeah. My Samsung claws my firewall like a squirrel trapped in a box. It intensifies on certain hours of the day. I’m quite sure it also tries to send what devices are connected and filenames are in attached memory sticks. Maybe also some media file checksums.

    • nossaquesapao@lemmy.eco.br
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      6 hours ago

      Do your firewall rules allow you to block your tv’s telemetry, while allowing you to still use the internet on it? If so, would you mind sharing how you did it?

      • Thebeardedsinglemalt@lemmy.world
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        6 hours ago

        You should look into PiHole, if you’re half-savvy with computers. They should be able to block all the destinations smart TVs are trying to connect to

        • ichbinjasokreativ@lemmy.world
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          5 hours ago

          Sinkholes can be negated by manufacturers using static, hardcoded dns addresses. Be careful and don’t check traffic regularly.

          • Aqarius@lemmy.world
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            1 hour ago

            And they do. My Philips TV didn’t even ask for DNS until hardcoded IPs for Netflix et al. timed out. And when it did, it asked Google, not my router.

          • KairuByte@lemmy.dbzer0.com
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            4 hours ago

            And those can be blocked and even redirected at the router level. Though not as simple as spinning up a pihole.

  • grue@lemmy.world
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    8 hours ago

    These are criminal violations of the Computer Fraud and Abuse Act. Jail the motherfucking felon CEOs!

      • nilloc@discuss.tchncs.de
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        4 hours ago

        Worse than that, they have free speech to corporations, and now that includes doing nearly anything involving communication or spending money.

    • JordanZ@lemmy.world
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      6 hours ago

      I don’t think my TV has ever been connected to the internet. As a safe guard to ensure that it never is I banned its wired and wireless MAC address from my network. So even if someone did plug it in…nothing.

  • mox@lemmy.sdf.org
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    8 hours ago

    Friendly reminder that gaming console monitors, computer monitors, projectors, dumb TVs, and commercial displays exist.

    Yes, I could hack a smart TV to disable its networking capabilities. (Merely withholding my wifi password is not reliable.) But that would still be showing the manufacturers that I find spyware TVs acceptable, and supporting the production of those models.

    Also, this would be a good time to pressure our legislators into criminalizing this nonsense.

    • A_Random_Idiot@lemmy.world
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      7 hours ago

      dumb TVs

      Only one company makes Dumb TVs anymore, Sceptre, and the quality is very hit or miss due to the way they acquire their screens.

      • tal@lemmy.today
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        7 hours ago

        It’s also harder to find them in larger sizes any more, even for the few for which sell them at all, so if you want a larger one, you may not have much by way of options.

        https://assetbasedlife.com/dumb-tvs-are-a-dying-breed/

        This lists Insignia, which is a Best Buy store brand.

        This has a couple, at least as of last year:

        https://www.tomsguide.com/features/dumb-tvs-heres-why-you-cant-find-them-anymore

        Your best bet of grabbing one is to head over to Best Buy and look out for the Insignia brand of TVs. There you can find a 43-inch dumb TV for around $169 or a 32-inch model for $69 . (Links to Best Buy.)

        On Amazon, you can simply search for dumb TV and you should be able to find a few options from manufacturers like Westinghouse, RCA or Sceptre. (Links to Amazon.)

        It’s also possible to buy a used TV, but obviously, as with getting used cars to avoid monitoring stuff in newer cars, the pool of those will only be around for so long, and you can’t take advantage of any technological advances subsequent to them.

      • rekabis@lemmy.ca
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        6 hours ago

        Plenty of companies make display TVs that only display commercial content. You see them all the time displaying menus in fast food restaurants.

        These can also have all smart tech turned off because some companies also use them as digital whiteboards to display proprietary or confidential information.

    • almar_quigley@lemmy.world
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      7 hours ago

      Why is withholding the WiFi password not enough? Could they somehow piggyback off a different device or something?

      • herrvogel@lemmy.world
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        3 hours ago

        Yes. It could talk to another smart device and ask it to send its packages. You could be careful and connect none of the smart crap in your house to your network, but the smart fridge in your upstairs neighbor’s kitchen could still be helping with smuggling your data out. Or your devices could be connected to some unsecured network around.

        In any case, the only surefire way to stop your data from getting smuggled out is to physically kill all the wireless connectivity capabilities of the device. Disconnect antennae, desolder chips, scrape out pcb traces. Otherwise you’re just hoping the firmware is not doing anything funny. Fortunately I think these are all hypotheticals that have not (yet) been observed in real smart home products.

      • tmcgh@lemm.ee
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        6 hours ago

        I’ve heard that some of them will connect to any wifi available. So if your neighbor does not have a password on their network. The tv will connect and upload the data.

    • Encrypt-Keeper@lemmy.world
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      7 hours ago

      Not putting your WiFi password in would absolutely be reliable. I’d love to hear your ideas on how they’d remotely break into your WiFi Network

      • 4am@lemm.ee
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        6 hours ago

        Remember how Comcast routers made that ghost mesh network?

      • mox@lemmy.sdf.org
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        4 hours ago

        Not putting your WiFi password in would absolutely be reliable.

        No, it would not.

        I’d love to hear your ideas on how they’d remotely break into your WiFi Network

        They wouldn’t, of course, nor did I say they would.

        (Although we have already seen internet providers quietly using their CPE to create special-purpose wireless networks surrounding customers’ homes. These could obviously be made available to any company that paid the ISP for access, just as cellular networks have been made available to companies like OnStar. So a TV could do this with a business deal rather than breaking in to your normal WiFi.)

        However, your network is not the only network in the world, and WiFi is not the only kind of link. Neighbors exist. Open guest networks exist. Drive-by and fly-by networks exist. Mesh networks exist, and have already been created & used by Amazon devices. Power line networking exists. Bluetooth, LoRa, cellular, etc. etc. etc. Maybe you live on an isolated mountain top where these things are unlikely to reach you (at least until satellite links become a little smaller and cheaper) but even that is not absolute, and most of us don’t.

        Unless you disassemble your TV and examine all the components within, and know what they do, it could have any number of these capabilities.

        Also, given how prevalent multi-network support is becoming in electronics integration, it is not unusual for related functionality to be dormant at first yet possible to activate later.

        I’d love for you not to be adversarial, and to learn more about a topic before making bold claims about it in absolute terms.

        • Gestrid@lemmy.ca
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          3 hours ago

          To add to this, often, even if you turn off Bluetooth, your devices can still communicate via Bluetooth Low Energy, something that’s separate from classic Bluetooth and typically (to my knowledge) cannot be turned off. As an example, I’ve heard that Google uses it to send ad targeting info between devices.

      • zorblitz@lemm.ee
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        6 hours ago

        If you have a samsung phone in the house, it can connect to the TV and give it a hotspot of sorts. This is a hypothetical, not real (yet!)